You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
You are viewing the article in preview mode. It is not live at the moment.
Skip to content
Submit a Ticket
Search FAQ's
Menu
Submit a Ticket
Search FAQ's
Home
>
Internal Process Questions
Internal Process Questions
Articles
Agent Sales Phoneburner Process
Agent says stop emailing me
Can an agent switch/swap a zips code?
Can I sell a 6 month option with the webinar/email promo pricing?
How can I schedule a call back for our Agent Success (customer service team)
How can I speak to the potential commission an agent can make if I do not know how to calculate the commission. (Math Path)
How can I tell if an agent is SGD?
How can I tell when the agent's initial term expires (6 mos. Or 1 year)
How do I know which zip codes the agent owns with SGD?
How do I update my new brokerage and have them listed on the referral document (RFA)?
How long is an onboard $50 promo good for?
If an agent has two profiles with referrals on them, how do I merge?
I want to cancel my Guaranteed Display
On the initial sale, does the agent have to buy 5 zip codes?
Processing SGD Sales in Salesforce
SGD asking why passive referrals still have XXX phone numbers
Sherpa is down, how can I see what zips are available?
What does it look like when we text an agent about an active referral appointment?
What does it mean if an agent is in Pending QC or Incomplete Status?
What if a broker or team lead comes through looking to add his agents to the network?
What if an agent in a Disqualified status wants to come back into the network?
What if an agent wants to be removed from the network (Not SGD)
What if there is a duplicate account for an agent?
What is a blacklisted agent
What is considered a pitch in order for me to claim a sale or lock an agent?
What is on the SGD transaction it says Needs Review?
Where can I find a blank copy of a referral agreement?
Where can I input the agents DRE (License number)
Where to access the signed referral agreement?
Why am I getting charged every month? (SGD Agent)