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What if an agent in a Disqualified status wants to come back into the network?
As long as the agent wasn't disqualified for a reason that violated SOLD.com policies, or failure to pay referral fees. The rep can use their best judgment in allowing them back in the network. To reactivate move their Contact Status to Preferred Agent and note the activity.
What if an agent wants to be removed from the network (Not SGD)
First ensure the agent is not SGD then follow the below steps: * Move their status to “Disqualified - agent request”. * Please note t his will also trigger an email to them, confirming removal and advising them a referral fee would still be due in the case they close one of our existing referrals in the future. …
