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Why would an Active referral in the portal show XXX?
The agent made an update to a status in their portal of a passive referral, reflecting that they are following up or working with the client. This would upgrade this from a passive to an active. The contact details would still remind XX out
Do SOLD.com leads authorize contact to be made?
Yes, when they come through the site and click submit as part of our terms and conditions they are authorizing the contact.
How does the rank impact the agent?
Ranking is basically the place in line they are to receive a referral in their zip codes. The portal will show them their average ranking, but when they talk to a member of our team we can tell them their specific ranking in each zip code. watch or share the video about agent rank
Wrong Number: The phone numbers for my leads are wrong.
Hey there, thanks for your call! As I mentioned, since we go directly to consumers there are going to be a few people that put in the wrong email or wrong phone number for whatever reason. This will not be the case every single time, but our team is doing everything we can to sort through the pipeline and make contac…
On my portal dashboard, what is the difference between ‘Sold.com Leads’ and ‘Customers that we told you about’ within the Opportunity bucket?
The SOLD.com leads tells you how many people have come to the site in your area, the opportunity tells you how many times we recommended you to those people. If you are in the top 5 whether you purchased your placement or organically ranked there those are the people you are being recommended to. Good news is you’re …
How many referrals/leads should the agent expect to receive?
We would love to be able to tell you exactly how many referrals you should expect to receive but there are a lot of variables that can affect your referral volume. Our Concierge works hard to make contact with all leads that come through our site. In some cases it takes multiple attempts to make contact, or the clien…
How does SOLD.com generate leads?
The most common platforms we use to drive traffic with the general public are Facebook, Google, organic traffic, word of mouth, partnerships, seasonal mailers and radio ads. We spend hundreds and thousands of dollars on advertising which generates approximately ~70K referral leads per month. We run two ads: 1) get a …
