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Why do you need my MLS number?
This allows us to see where you’ve sold homes before so we can make sure we maximize where you are eligible for referrals. This also allows us to pull across your total number of transactions in the last 12 months which helps dictate where you are ranked. If you don't have your MLS ID, you may not be eligible for ref…
Does my MLS info pull in zip codes I already work in for my profile?
When you provide your MLS information, this allows us to see where you’ve ever sold homes which then makes you eligible for referrals in those areas. If you are not sponsoring those zip codes you will be ranked compared to the other agents also in that zip code who have either sold a home there or have the zip as one…
What are service zip codes?
It's completely free for an agent to join our network and be eligible for referrals. Service zip codes allow for agents to put their names on the list for zip codes where they are open to receiving referrals. Then they will be assigned a rank based on their performance. If they want to increase their rank in their se…
How does SOLD.com know where Agents want to receive referrals?
It's important for the agent to have their MLS information on their profile filled out. This tells us where they’ve sold homes in the past. Additionally, they can add service zip codes to their profile of all the areas they are open to receiving referrals. Check out this video, and share with agents on how importa…
How do I update my new brokerage and have them listed on the referral document (RFA)?
An Agents brokerage information can be updated a few different ways: * Agents can update in their portal under profile which will trigger a new RFA to sign * You can share their edit profile URL link in SF with them and they can access it directly to edit * You can edit it on their Edit profile URL * You can u…
Why can an agent have a different ranking in each zip code?
They are ranked against other agents in the zip code so if there are less agents their rank could be lower in one zip code. Or if there are higher producing agents in one zip code they are compared against that could make their rank higher. They can see their ranking in the agent portal under service areas for eac…
On my portal dashboard, what is the difference between ‘Sold.com Leads’ and ‘Customers that we told you about’ within the Opportunity bucket?
The SOLD.com leads tells you how many people have come to the site in your area, the opportunity tells you how many times we recommended you to those people. If you are in the top 5 whether you purchased your placement or organically ranked there those are the people you are being recommended to. Good news is you’re …
